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The Executive Assistant (Voucher Included) includes: Certified Administrative Professional (Voucher Included)
Management Training

Executive Assistant (Voucher Included)

Train for a career as an executive assistant. You'll learn MBA-level business management skills and prepare for the Certified Administrative Professional (CAP) exam offered by the International Association of Administrative Professionals (IAAP). An IAAP membership, Exam study guide, and voucher are included. .

$3,595.00 (USD)
List Price: $4,090.00
Save: $495.00 (12% off)

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  1. Certified Administrative Professional
    1. Organizational Communication (Part 1)
      1. Understanding the Workplace Team
      2. Interacting with Stakeholders
      3. Communication Essentials
    2. Organizational Communication (Part 2)
      1. Networking
      2. Motivation, Leadership, And Change Management
      3. Public Speaking
      4. International Business
      5. Organizational Structures And Systems
      6. Legal And Ethical Issues
    3. Business Writing and Document Production
      1. Business Writing
      2. Software Applications
      3. Managing Hardware and Software
    4. Technology and Information Distribution
      1. Information Systems
      2. Telephone and Electronic Communication
      3. Copyright Laws and Intellectual Property
      4. Research and Analysis
      5. Managing Remote Meetings
      6. Information Distribution and Storage
    5. Office and Records Management
      1. Filing Standards
      2. File Security
      3. Creating Workspaces
      4. Managing Materials and Supplies
    6. Event and Project Management
      1. Event Scheduling And Management
      2. Travel Planning
      3. Meeting Coordination
      4. Project Management And Negotiations
    7. Human Resources
      1. Human Resources Terminology and Processes
      2. Employee Handbooks, Training, and Standard Operating Procedures
      3. Employee Records and Evaluation
      4. Staffing And Onboarding
      5. Human Resource Law and Harassment
    8. Financial Functions
      1. Budgeting Basics
      2. Introduction to Financial Statements
      3. Introduction to Banking and Statement Reconciliation
    9. Workplace Behaviors and Activities (Part 1)
      1. Goal Setting and Creativity
      2. Problem Solving and Decision Making
      3. Time Management and Stress Management
    10. Workplace Behaviors and Activities (Part 2)
      1. Planning And Controlling
      2. Multitasking
      3. Generational Distinctions
      4. Diversity and Inclusion
    11. Workplace Behaviors and Activities (Part 3)
      1. Supply chain management
      2. Purchasing and logistics
      3. Scheduling
      4. Customer service
    12. Becoming an Administrative Assistant and Advancing Your Career
      1. Duties and Traits
      2. Position Options
      3. Seeking Employment
      4. Career Planning
  2. Management Training
    1. Financial and Accounting Management
    2. Marketing Management
    3. Strategic Management in Operations
    4. Legal Issues in Operations
    5. Legal Aspects of Contracts
    6. Tax Issues
    7. Organizational Development and Change
    8. Negotiating Strategies
    9. Business Best Practices
    10. Organization Leadership and Decision Making
    11. Project Management for Executives
    12. Seven Management Disciplines



You've got questions.
We're here to help.

Our highly knowledgeable Enrollment Specialists will answer any questions you might have about the course and payment options.




You've got questions.
We're here to help.

Our highly knowledgeable Enrollment Specialists will answer any questions you might have about the course and payment options.

Hudson Valley Community College

80 Vandenburgh Ave.
Office of Community Education
Troy, NY 12180 US

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